Accessibility Statement
Our Commitment
HarborByte is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Measures We Take
We take the following measures to ensure accessibility:
- Semantic HTML5 markup with proper heading hierarchy
- ARIA labels and landmarks for screen reader navigation
- Color contrast ratios of at least 4.5:1 for all text
- Responsive design that supports 200% zoom without horizontal scrolling
- Alternative text for all informative images
- Keyboard navigation support for all interactive elements
- Visible focus indicators throughout
- Skip-to-content link at the top of each page
- No content that flashes more than 3 times per second
- Screen reader tested with NVDA (Windows) and VoiceOver (macOS/iOS)
- Monthly automated scans using axe and WAVE
- Quarterly audits aligned with CPACC standards
Known Limitations
Some PDF invoices created prior to 2024 may not be fully tagged for accessibility. We are working to remediate these. If you need an accessible version of any document, please contact us and we will provide an alternative format.
Feedback & Contact
We welcome your feedback on the accessibility of this site. If you experience barriers or have suggestions, please contact us:
- Email: support@harborbyte.com
- Phone: (312) 870-0177
We aim to respond to accessibility feedback within 2 business days.
Technical Specifications
This website is built with Astro, which generates semantic HTML. We rely on the following technologies for conformance:
- HTML5
- CSS3
- WAI-ARIA 1.2
- JavaScript (progressive enhancement)
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the relevant governmental authority in your jurisdiction. In the United States, you may contact the ADA National Network or file a complaint with the U.S. Department of Justice.